Back then it was mostly us owner operators doing all the work.  We all did it the right way. We misted our chemical wall-to-wall, worked it in real well, then switched over to rinse water and flushed it clean. It was slower, but we got a better result.

Nowadays, everybody’s in a hurry. Owner operators got replaced by 'crews.' Few cleaners still put all their chemical down first, and scrub it in. It takes too much time to separate the wash from the rinse. Usually there is no rinse; just a bunch of residue. That’s why they’re called ‘Residudes.’

It’s gotten so bad that people say, “I don’t want to have my carpets cleaned because it’s never the same again.” It’s no wonder people buy those little portable extractors. They figure they can't do any worse than the ‘professional' carpet cleaner. But they find out how hard it really is after it's too late. The damage is done. It's why I started Carpet at Cost.

So Who am I? I’m just a carpet cleaner with a website and a passion for doing carpet right. I want to share with you what I’ve learned from cleaning & repairing thousands of carpets over the last 20 years.

Accept it or else: air pollution is all around us. Twenty years ago it wasn't near the problem that it is today. I’ve seen it get worse and worse.  I've seen the effects inside homes. Some of my customers have commented on it too. They've said stuff like “it wasn't this bad in our last house.”  It's cuz they're last house was out in the country.

It's one of the main reasons I started Carpet at Cost - to warn people about this pollution - that it's poison, and it's serious.  Carpet is a just big magnet for these poisons.  It provides safe hiding for all sorts of toxic chemicals, living organisms, molds, fungus, bacteria, dust mites and their doo-doo. Once carpet looks dirty, it's polluted.  Once it backs-up into the air, it's in your lungs too -- and that's a problem.  I've watched for this pollution thing in the homes I've cleaned for years now. And it's not going away. It's getting worse. So we all better learn how to deal with it.

In one home it's there (pollution) and in another it's not. I wanted to know why. So I studied the differences. I’ve got years of hands-on experience seeing these effects. (Actually, so does any carpet cleaner). I gave the critical variables and logic to a smart Indian programmer and he made it into a calculator that we all can use. It's called  The Cleaning Frequency Calculator  and it answers the big question: “how often should I clean my carpet?” But it does more than that. You can 'play' with the variables and 'see' for yourself these effects on you, your family, your home and your pocket book. You'll discover the important things you can do to minimize the need of cleaning and how best to maintain a healthy indoor environment for your family.  I went through four programmers before I found one who could get this job done. So, next time you meet an Indian - thank him.

I teach you all the important stuff about carpet cleaning - stuff you won’t hear anywhere else, like:
- How the real cost of carpet is tied directly to the Care you give it.
- I teach you that vacuuming is way overrated. You'll learn that it's wetness that kills carpet.
- I teach you the inexpensive things that you can do to drastically cut back on the expensive things like carpet cleaning. Slow down wetness damage and air pollution and carpet cleaning will be 'routine.' Carpet cleaning becomes inexpensive and successful when you implement all the 'important things.'  Average people can afford it. And I get to make some money putting you in touch with the right guy. See my plan? Do you like it? Let me know. Call me anytime. I need your feedback for this thing to work. 

Most carpet cleaners try to get you to let them clean your carpet as much as you'll let them. There's little logic behind their recommendations other than “I need your money, so it's time.”  Their approach breeds poor results, and distrust among their customers. It's their short-sighted motivation. It's wrong. I teach you how to put it off as long as possible. My approach uses education and awareness to foster cooperation and loyalty. I'm waking up the 'special person' in everybody - the person who wants to do what's right for their family. I spend most of time reprogramming people to slam shut the yellow pages and make a plan to do their own homework. Research this subject of carpet a little because it's important to you and your families health and your pocket book.

I teach you ways to save money on carpet cleaning, including:
How to Get Ready,
How to NOT get ripped off by a carpet cleaner,
I even teach you how to do it yourself – better than most pros – if you don’t mind the hard work.

I teach you what I’ve learned from seniors.  They’ve taught me a thing or two about carpet.

I even teach you the stuff you probably don’t want to hear, like:
Why it’s important to be there during the cleaning and what to look for while he’s working and how it’s your job to cooperate with the dry-out and why you shouldn’t try to do it yourself with a portable; how it can void your warranty and cause you and your family sickness.

I want you to understand why it’s so hard to find an honest carpet cleaner.  I even teach you how to screen carpet cleaners so you don’t get the dreaded Residude. But if you’re smart, you’ll let me put you in touch with the cleaning specialist I picked for your area.

No other service can speak of a carpet cleaner's character but that’s mostly what I go by. In the end, it’s a guy’s attitude that gets the job done. I give you a guy who’s confident, humble and focused.

In any field of service, performance should take priority over price. And nobody knows this better than Boeing People.  If you want a top quality carpet cleaning performance, you need accountability and for that you need an individual.  Hire a struggler.  He's the guy with a good attitude but who hasn’t made it to the top yet. I know a lot of “Master Certified” carpet cleaners who don’t even clean carpet. Don’t worry. None of them are in my service.  If you want your carpet cleaned correctly, what you really need is the owner. 

One of the most valuable services I provide is connecting special people with cleaning specialists.  I probably already have a guy picked out for your area, but there's a catch: you must agree you’ve had problems finding a good carpet cleaner, and you must agree to use my guy as your regular carpet cleaner (assuming you like his work). I give you a guy who knows carpet cleaning like you know washing clothes so if you’re there, you’ll know you got it done right.

You don’t have to be fooled by the office gal, or her 'certified crews.' You’ll know what real carpet cleaning is; probably better than they do. You won’t be deceived by Big Name Companies (BNCs). I pity those office gals whose job description includes lying for the boss. Someday, they’ll all get a better job – working for an owner operator – so they don’t have to lie anymore.

The Residude’s days are numbered. We’re going back to the old way: the spray, the scrub & the rinse.  No longer will anybody wake-up ankle deep in residue only to be told by their carpet cleaner, “Your carpet is shot. It needs replacing.” Chances are, you don’t need new carpet. You just need a good carpet cleaner. No longer will you be fooled by the bonnet cleaners either who just smear your dirt around. You wouldn’t just just wipe off your baby’s diaper with a towel and put it back on would you? That’s bonnet cleaning. IT WILL void your Warranty.  There's so much more I want to tell you...